Dear Mr. Naeem,
First of all I would like to thank you for staying with us at Fayrouz Sharm El Sheikh Resort in Sharm El Sheikh - “City of Peace” and for having invested the time sharing your experience.
Delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members loaded with 15+ years average experience enjoying their profession.
Fulfilling our guest’s expectation is our motto and main objective, we are pleased to read that your overall stay was satisfactory, and confident that you enjoyed our culinary variety of food & drinks in one our outlets & bars, enjoyed the longest stretch sandy beach in the bay, and the unique landscape premises that transmits great positive energy, all geared toward most relaxing memorable holiday.
Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction whilst on vacation.
We do hope as well that you had the chance to enjoy our Health Club which offers the highest level of personalized service. Featuring the latest generation of cardio, strength training equipment and a variety of massages, beauty treatment, sauna and steam.
Promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.
Thank you again for investing your time sharing your feedback.
Cluster General Manager