Dear Valuable Guest,
First, I would like to thank you for taking the time to share your views with us, however, we do apologize if we missed the opportunity to make your entire experience not up to your expectation.
Rest assured that these are not our usual standard, promising that we will remain doing our utmost towards improvement.
Once again thank you, and we are all looking forward to welcome you in the not too distant future.

Sincerely Yours,
Khaled A. Latif
Cluster General Manager

Dear Valuable Guest,
First, I would like to thank you for taking the time to write your review.
We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members.
Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.
Thank you again for investing your time sharing your feedback.

Sincerely Yours,
Khaled A. Latif
Cluster General Manager

Dear Valuable Guest,
First, I would like to thank you for taking the time to write your review.
We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members.
Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.
Thank you again for investing your time sharing your feedback.

Sincerely Yours,
Khaled A. Latif
Cluster General Manager