من اكثر الفنادق التي احبها في شرم الشيخ و دائماً احجز بها عند كل زياره فهي اكثر من رائعه و جميع الخدمات ممتازه و كذلك طاقم العمل محترفين وودودين و دائماً يقدمون المساعده
بصراحه لقد استمتعت بكل دقيقه من اقامتي و خصوصاً بسبب البحر و احواض السباحه و هدوء المكان و موقعه الممتازالمزيد
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Priceline
excellent hotel very good service
اوتيل ممتاز والخدمة ممتازة خاصة موظفي مطعم بيتش هاوس عل بحر و خصوصا الموظفين احمد شعبان، احمد ماوي، مصطفى الصعيدي و رجب وكل الطاقم و مراقبي السباحة عبد الستار وعبد الرحمن
Dear Rashah!
Thank you for choosing Hyatt Regency for your stay. Please, accept my gratitude for your comments.
It is a real pleasure of mine to read that you enjoyed your stay with us here. I am delighted to read that you were absolutely satisfied with the hotel facilities, available outlets and with efficient service from the staff. My pleasure to pass on your gratitude to all my colleagues, whose names are mentioned in your review.
Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoyable and memorable.
Best Regards,
Mohamed Hamouda
Front Office Manager
حياه ريجنسى يعنى الجمال والاسلوب الراقى المتميز
انصح أى شخص بالفندق ده
غايه فى الجمال والروعه والتعامل راقى جداً والمكان ساحر
تقدر تعمل Snorkeling داخل الفندق دون ان تحجز رحله بحريه
الفندق كبير جداً وموفر Golf Cars للتنقل السهل
Dear Guest!
Thank you so much for choosing Hyatt Regency Sharm El Sheikh for your recent stay, for writing this feedback and for recommending our hotel to other visitors.
I am delighted to read that you were happy with your stay here with us. Even more so that you were impressed by the beauty and sophisticated style of our property.
I hope to welcome you back to the resort very soon!
Best regards,
Mohamed Hamouda
Front Office Manager
مستوى عالي من الاهتمام والاستقبال والنظافة ، وخصوصا عادل من الهاوس كيبينق كان الافضل في الاهتمام حيث يتردد على الغرفة كذا مرة باليوم للتأكد من نظافة الغرفة واذا كنا محتاجين اي شيء.
يوجد خصوصية بالشاطئ والمسبح ومناشف بكل مكان.
الفطور ممتاز من حيث الانواع والجودة.
Dear Guest!
I would like to thank you for choosing to stay with us here in Hyatt Regency. I appreciate you taking the time to write a review about your holiday.
I am glad to hear you had an excellent time with us, were satisfied with high level of attention from the hotel team, cleanliness, privacy of the beach and pools, quality and variety of breakfast.
Our entire team is looking forward to welcoming you again and from our side, we will definitely do our best to make your next stay even more enjoyable and memorable.
Best Regards,
Emad Fahmy
Executive Assistant Manager – Rooms
كنا مترددين في البداية ولكن اتخذنا قرار في تغيير مسارنا إلى هناك قابلونا بالترحاب المميز منذ وصولنا إلى هناك وجدنا المطعم نظيف خدمه تليق بنا وابتسامه برونذيه من شاب مصري يدعي مدحت اكتشفنا انه موظف جديد يحب التعامل اشبه بالاحترافيه يضع يده بالخلف عند التحدث انيق مظهره العاملين مميزون هنا غرفه نظيفه مرتبه أسعارهم لا بآس بها في النهاية ينصح بالتجربه مره اخري
Dear Guest!
Thank you so much for choosing Hyatt Regency Sharm El Sheikh for your stay. Please, accept my gratitude for your feedback.
It is a real pleasure of mine to read that you enjoyed your stay with us and would like to be back.
I am delighted to read that you were satisfied with the room cleanliness and with the reasonable prices and rates.
We all are looking forward to welcome you back to our resort very soon.
Kind regards,
Emad Fahmy
Executive Assistant Manager – Rooms
تم تغيير غرفتي وطلب مبلغ اضافي وحين طلب اثبات بالغرفه السابقه لم اعطى ليتم مطالبة الشركة بذلك وتم افادة الشركة بأنني لم ادفع مبلغ اضافي وانني سكنت بنفس الحجز لا اعلم هل العيب من الفندق ام من الشركة الجميع يرميك على الاخر الشركة المسافر والفندق حياة ريجنسي
Dear Guests,
Thank you for choosing the Hyatt Regency Sharm El Sheikh and for taking the time to give us your feedback.
It was particularly disappointing to read your negative feedback and the issues you faced at our hotel, my sincerest apologies.
I discussed all the matters with my team who are extremely apologetic that you experienced an inferior quality below your expectations. We are committed to delivering the highest level of guest service and I can insure you that we are doing everything to ensure in future these areas are improved and up to our usual high standards.
I do hope to have the opportunity of meeting you on your next visit to Hyatt Regency Sharm El Sheikh.
Sincerely,
Emad Fahmy
Executive Assistant Manager- Rooms
