Dear, our mutual guest
thank you for taking the time to write a review about our hotel. the comment and wishes of our guests are very important to us. I would like to express my gratitude for your high appraisal of our service. we are very glad that you enjoyed your stay at our Cyrene island hotel.
we are looking forward to meet you again and again.


Best regards,
Mahmoud Fouad
Front office manager
Cyrene island hotels

Dear Abdo_youssef500,

Thank you for taking the time to describe your Holiday impressions on TripAdvisor after your stay in our Hotel.

It is very important for the entire team to offer each guest a perfect Holiday experience. We do regret that we have not succeeded to meet your expectations.

Be sure that we are always open for any comments from our Guests and constructive criticism is always welcome, as this can help us, firstly, to better respond to the wishes of our Guests and to continue to improve our Service. We only wish that you had contacted us while you were here in our Hotel in order to receive your comments from yourself and to rectify them.

We strongly hope that some positive memories during your visit in our Hotel will dominate and that you might give us another chance again in the future. We would be delighted to welcome you again, in order to meet all your expectations.

Best regards, Ivy Cyrene Island Resort Team