Dear Mrs. Rana,
Thank you for your trip advisor comments on your recent stay.
We would like to extend our sincere gratitude for sharing your thoughts and experiences about your recent visit in our hotel. It was a great pleasure to read your valuable and encouraging feedback as we certainly value your comments, and it is imperative for us to improve.
and especially your praise of our employees. It is a great pleasure for us to share your comment with all our team members which gives them a great motivation to deliver a high quality of services with a personal touch to all of our guests
Thank you and we are looking forward to welcome you again in Taba.