Dear Guest,

Thank you for taking the time to share your feedback about your recent stay at Monsoon Empress. We are delighted to hear that you found our hotel beautiful and hassle-free.

We're pleased to know that your room met your expectations in terms of cleanliness and tidiness. However, we appreciate your observation about the windows, and we will certainly take this into consideration as we continually strive to enhance our guests' experiences.

It's great to hear that you found our location quiet and free from disturbance, creating a tranquil environment for our guests, especially families.

We understand your point about the need for a car to access services, and we appreciate your feedback on this matter. We'll certainly take this into consideration for future improvements.

We're glad you found the food acceptable. Your satisfaction is important to us, and we always aim to provide a variety of meals that cater to different tastes.

Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there's anything specific you would like to share or if you have any suggestions for improvement, please feel free to let us know. Your feedback is valuable as we work towards making our services even better.

Once again, thank you for your review, and we look forward to hosting you again.

Warm regards,
Saju Thomas

Dear Guest,

Thank you for choosing our hotel and for taking the time to leave a review on Tripadvisor. We are delighted to hear that you enjoyed your stay with us and found our services to be wonderful. Our team works hard to provide a high level of service and it is always rewarding to receive positive feedback.

We apologize that you found the breakfast not suitable for Arab guests. We take all feedback seriously and we will certainly take this into consideration as we continually strive to improve our offerings and cater to the diverse needs of our guests.

We are pleased to know that you found our reception elegant, our staff respectful, and our rooms spacious and clean. Our team takes pride in maintaining the cleanliness of our rooms and providing daily cleaning to ensure our guests have a comfortable stay.

We are glad to hear that you enjoyed our safe and clean swimming pool. We hope that you were able to relax and enjoy your time at the hotel.

Thank you again for choosing Monsoon Empress and we hope to have the pleasure of welcoming you back in the future.

Best regards,
Saju Thomas

Dear Alya,

Thank you for taking the time to share your positive experience with us and for choosing to stay at Monsoon Hotel for the second time. It is great to hear that you were impressed with the cleanliness of the hotel and the treatment of all the staff, especially Alan, Binto, Meenu and Mintu.

We are also delighted to hear that you had a positive experience with our restaurant staff and that you were happy with the meal provided. It is wonderful to know that their smile was enough to bring happiness to your stay. We are glad that you had a positive experience with all of our hotel team members and that they were able to fulfill your requests without delay.

Thank you again for choosing Monsoon Hotel for your stay and for writing such a positive review. We hope to have the opportunity to welcome you back in the future.

Best regards,
Saju Thomas