Dear Mr. Haitham,
At the onset please accept our sincere gratitude for choosing The Elephant Court for your recent visit to Thekkady and also for taking out your precious time to post your compliments.
We are delighted that you enjoyed the hotel and it's services.
My team deeply regret for the delay happened in check-in due to some unfortunate events.

Once again we express our sincere gratitude for the positive comments and we look forward to having you back at the Hotel real soon.

warm regards
Team Elephant court

Dear Patron

Greetings !

Thank you for the review and ratings. We are glad to read that you had a pleasant stay. We have taken note of the concerns expressed in your review and we have taken necessary steps to rectify the same.

Once again , we thank you for choosing us as your host and look forward to your next visit

Regards
Sajan Joseph