Dear nalamodi2011,

I thank you for choosing us and appreciate your comments about the comfort of your room and the cleanliness.
Indeed the location is ideal for shopping or entertainment.
We are looking forward to welcome you back again.
Cordially

Dear Ahmad N,
I thank you for your comments and would like to convey to you that in terms of security the hotel and each floor need to be accessed by key card. The "security issue" that you raised was that a guest of the same floor knocked your room twice by mistake. I do not classify this as a "security issue".
You 2nd reason to ask for a immediate check out an full refund was that there is a liquor store in the hotel and it disturbs you.
Indonesia is a multicultural country and Bali is widely known as an international tourism destination that welcome guests from all faiths and culture.
I may suggest you to choose Aceh province for your next visit to Indonesia or consider another south Asia country such as Brunei.
I thank you again for your review.
Cordially

Dear 흠냐,

I thank you to stay with us and am glad that you had a good experience, enjoying the comfort of your suite and our roof top facilities.
I am looking forward to welcome you back for your next visit.
Cordially