Dear mansour223,

Warmest Greetings from Endlessly Happening Hotel!

Grand Istana Rama Hotel Kuta Bali is sincerely thankful for spending your time to share your review of our hotel during your holiday in Bali.

As the charming hotel with traditional Balinese design, Grand Istana Rama Hotel Kuta Bali is happy to have our precious location, where is exactly in front of Kuta Beach and next to the biggest shopping center in.

We appreciate, as one of the tool for our improvement and development. We have noted for your comment regarding the old fashioned room. We would like to inform you that our hotel is in progress to do the refurbishment for guests more convenient. Some of them, where you stayed in, were still in queue to be renovated. We were sorry that you did not get the chance to have a new rooms, because our hotel was almost full by that time. We hope we will have the opportunity to welcome you back at Grand Istana Rama Hotel Kuta Bali.

Best Regards,

General Manager