Dear Lamaya A,
Warmest Greetings from the Island of Gods!
Thank you very much for staying with us and for taking time to review us on TripAdvisor.
It was a pleasure for us to learn that your overall experience was pleasant and that you appreciated the efforts and attitude of our staff. In regards of your comments about the rooms, we would like to extend our deepest apologies for any inconveniences you might have experienced during your staying with us. We hope that it will not be a motive for you to not stay with us in the future as it will be a great pleasure to welcome you back. Your observations were forwarded to the department heads who will personally follow up this matter.
Once again, thank you for your review and we do hope you will visit us again in the future.
Best regards,
Anastasia M.