Dear Talal A,

Warm Greetings from Amarterra Villas Bali Nusa Dua, MGallery by Sofitel. “A memorable sanctuary in heavenly Bali”…..

Thank you for sharing your feedback about your recent stay at Amarterra Villa

I am happy to know that you mention the characteristic of the villa which are calm and luxurious.
Nevertheless, please allow us to express our sincerely apologies for the inconvenience occur on your stay with us. In regards of insects and AC issue, I believe our room division department have taken some immediate and corrective actions for improvement
Thank you again for sharing your experience. We look forward to welcoming you again at Amarterra Villa Bali Nusa Dua

Trisna Kusumajaya / Executive Assistant Manager MGallery Amarterra Villas