Dear Guest,

We very much appreciate your comments regarding your stay at the Hotel ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Regards,

Patrick H. Sibourg - General Manager

Dear Uthman13,

Thank you for choosing ibis Bandung Trans Studio as your place to stay in Bandung. Hope you had a pleasant stay and experience of our best services.

Kind regards,
Patrick Sibourg - General Manager

dear Sir,

Many thanks for your comments about your last stay,
I noticed your negative comment on the towels, this is not an usual one but I'll share with teh department concerned.

Hope to see you very soon.

best regards,

patrick