Dear Ahmed688,
Thank you for sharing your review during your recent visit to Surabaya. We are glad to know that our hospitality services have provided you with a pleasant Sheraton experience. Your 5-stars review will surely be a motivation to our associates to continuously giving the best to our guests. In regards to the surrounding area of the hotel, please be assured that the refurbishment process is going to finish within this year and will surely enhance your travel experience whenever you are in town. We look forward to welcoming you back to Sheraton Surabaya Hotel & Towers.
Best regards,
Danny Parnack
General Manager