Dear Valued Guest,

Thank you very much for visiting Heritance Negombo and we appreciate you taking the time to share your feedback with us on Trip Advisor.

We are delighted to read your sentiments with regard to your recent visit to Heritance Negombo and thank you for the recommendations given.

We are looking forward to your next visit and assure you of our superior service at all times.

Yours Sincerely,

Ranjan Stanislaus,
Executive Director/General Manager,
Heritance Negombo.

Dear Valued Guest,

Thank you for sharing your honest feedback following your visit to Heritance Negombo. We apologize for the inconvenience caused during your stay and we would be carrying out an investigation with the relevant personnel to ensure such situations will not arise in the future as we endeavor to improve our guest experience with each and every stay.

We hope you would visit us again in the future and assure you a better experience in your next visit.

Yours Sincerely, Ranjan Stanislaus, Executive Director/General Manager, Heritance Negombo.

Dear Valued Guest,

Thank you very much for visiting Heritance Negombo and we appreciate you taking the time to share your feedback with us on Trip Advisor.

It is truly encouraging for me and my team to receive such positive feedback from our valued guests.

We will be delighted to welcome you back in our hotel, and let us know of your plans to visit Negombo again in the future.

Yours Sincerely,

Ranjan Stanislaus,
Executive Director/General Manager,
Heritance Negombo.