Dear Zainahhx,

Thank you for taking the time to provide your feedback in this forum.
We regret hearing from you that you did not enjoy the hotel or location.
Please allow us to contact you by email to better understand the issues that may have caused you to have such a negative experience.

With best regards,

Luca F Davanzati
General Manager

Dear bAdMANbAd,

Thank you for sharing your feedback on this forum, we are happy to hear that
you liked the location of our property. please allow me to clarify that we have a pool party every Friday. We do apologize if this was not communicated clearly. We do post all information to our in house TV system.
Regarding the hotel food and beverage pricing, we feel that we are priced on par with similar hotels in the area. should you require any particular item, we are more than happy to provide it for you.

Regarding the electricity issue, the Patong municipality is upgrading their utilities on the main road, thus there have been short interruptions outside of the hotel control. Any update we receive from the authorities will be communicated to our guest.

once again thank you for your feedback and we hope to welcome you again in the future.

Best Regards,
Luca F Davanzati
General manager

عزيزتي المنسي

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تحياتي الحارة،

دانيال لي
منتجع وسبا KEE - المدير العام