Dear gogo m,

We would like to thank you for choosing Paripas Patong Resort for your holiday.

We are very sorry to hear that the service didn't meet your expectations at this time, allow me to explain to you about the issue, our technical went to your room to fix the airconditioning leaking and they saw that you light the incense sticks in the room and they just tried to inform you that by the policy, we not allowed the guest to smoke or make any kind of smoke in the room, for the security reason.

We all look forward to welcoming you again at Paripas Patong Resort on your next visit to Phuket in the near future.

Best regards,
Paripas Patong Resort Management