Dear Guest

Warm greeting from Vincci Helios Beach.

Thank you very much for taking the time to share this wonderful review on TripAdvisor.

We are very pleased to read such a pleasant comments which give the courage to give more and more in order to provide a perfect service up to your expectations.

We hope to see you again here in Vincci Helios Beach.

Kind Regards

Dear Guest,

We are very pleased to read that you had such a pleasant time in our hospitality. The fact that we were able to offer you a great holiday experience is extremely pleasing and we work hard every day to achieve this. We try to think about everything to provide our guests with a perfect holiday.
Again we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future and wish you all the best.

Kind Regards,

850/5000
Thank you for the time you have given us by sending us your comment, following your stay in our Vincci Helios Beach Djerba Hotel.

We are sincerely sorry to learn that we did not meet your expectations and that your stay was therefore not entirely satisfactory.

However, as you can see on this portal as well as on a large majority of many others, your comments do not seem to correspond to the biggest feedback that we usually receive.

Thank you again for your visit and your constructive criticism; we hope that you have made a safe return home and that we will again have the pleasure of welcoming you to our hotel in the near future and having the opportunity to exceed your expectations during a next stay with us .