Dear Mr. Mohammed,
We thank you very much for taking your time and complementing our Hotel and our team after your recent visit to Crowne Plaza Bursa Convention Center & Thermal Spa.
Receiving your note with such positive words gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and Turkish hospitality.
Your overall satisfaction is what we aim for as a Hotel and as a whole team that stands behind it, therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further.
We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you the same and further improved quality and hospitality to make your stay a memorable one.
Guest Relations Officer