First of all, I would like to personally thank you for choosing our hotel in Al Ain during these times. It was truly a pleasure to serve you.
At Aloft, we strive to provide our guests with the services they expect and deserve. It encourages us that you have shared your enjoyable experience and appreciate and value your honest feedback.
Your remarks have been shared with the hotel team as a critical way of understanding on how we can continue to deliver exceptional service to guests like you.
Rest assured that your compliments to Khaled, Tariq, Mohsen, Achraf and Ijlal would be cascaded for a job well done!
Once again, thank you for your thoughts and support and we hope you choose to create more memories with us whenever your travels bring you back to Al Ain.
Louy Abu Al Afyeh