Thank you for sharing your good experience at the resort.
I am pleased to receive your confirmation of a satisfied stay and appreciate for your most gratifying comments about the hotel, service and staff.
The impression of our guests is very important in assisting us to spot areas where we can do better and in enabling us to take corrective actions when necessary.
As a valued guest your feedback will be shared with Akshay and the team to continue, inspire and motivate them to deliver exceptional customer service.
We hope to welcome you back to Mercure Grand Jebel Hafeet in the near future.
Thank you and kind regards,