Dear Fedoo2019,

Thank you very much for choosing to stay at Radisson Blu Al Ain and for taking the time to write us a review on Trip Advisor. Firstly, allow me to apologize to you for what appears to have been a less than acceptable experience with our property on your visit.

All of your comments related to noise from the night club have been forwarded to the relevant department heads to rectify rapidly. In regards to the valet parking, please note that we are discussing it with the management for better service to provide to our beloved guests.

Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously. Your willingness to share your recent experience is genuinely appreciated.

My team and I will do our best to prevent problems from recurring. Hence, I would like you to give us another chance by staying with us again during your next visit to this area.

We look forward to be of continued service and hope to welcome you back in the very near future.

Best Regards,

Jessa Española