Dear Mr Abdullah,

Thank you for your positive feedback! We're delighted to hear that you found our hotel location so convenient to you. being located in city centre, with convenient access to malls and tourist attractions.
We appreciate your strong recommendation and are pleased that your room had direct parking access and a reception upon entry.
We look forward to hosting you again at Radisson BLU Al Ain Hotel and Resort in the near future.

Best regards,

Dear Valued Guest,

Thank you for choosing Radisson Blu Al Ain and for sharing your feedback with us.

First and foremost, please accept our sincerest apologies for the inconveniences you encountered during your stay. The issues you mentioned, from the reception experience to the room conditions, do not reflect the high standards we aim to provide our valued guests. We will address these matters promptly to ensure improvements are made.

We appreciate your candid feedback and hope you will consider staying with us again in the future, allowing us the opportunity to provide you with a better experience.

Thank you.

Best regards,
Mohamed Khedr
Front Office Manager

Dear Dr Anuar,

Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a four-night stay with us and would like to extend your gratitude to Mr. Muhammad, our reception manager, and Chef Muhammed Mussa.

Your comments are greatly appreciated, and we will ensure that your positive feedback is shared with the mentioned team members. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to let us know.

We hope to welcome you back for another enjoyable stay in the future.

Best regards,