Dear Obaid A.,

Greetings from Hili Rayhaan by Rotana Al Ain!

Thank you for posting a review here in Trip Advisor. We are glad that you enjoyed our hotel’s guest rooms, facilities, design and decoration. We are extremely delighted to read that you have considered us. Your satisfaction helped to motivate the team to continue deliver the quality service that all our guests deserve.

We feel truly honored to have served guest like you as this give us opportunity in improving our guest experiences and make it a memorable one.

We look forward to welcome you back.

Kind Regards,

Amr Adel
General Manager

Dear Aab442016,

I would like to thank you personally for your recent visit to Hili Rayhaan by Rotana Al Ain and for sharing your comments & suggestions in our online survey. It is only through candid, constructive feedback that we can strive to better our product and refine our services.

It was truly a pleasure to serve you. I am glad that the accommodations and services were to your likings as complete satisfaction is our goal Hili Rayhaan by Rotana Al Ain.

Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously.

Once again thank you so much for sharing with us your valuable feedback. My team and I look forward to be of continued service and hope to welcome you back in the very near future.

Yours sincerely,

Imad Akil
General Manager
Hili.rayhaan@rotana.com

Dear Valued Guest,

Thank you very much for taking the time to provide feedback regarding your stay.

We appreciate your feedback, as they assist us in continuously improving our services and facilities to ensure we exceed our guests' expectations.

Once again thank you and we look forward to welcoming you back in the future.


Yours sincerely,

Khaldoon Hamed
Front Office Manager