Dear Moaeid A,

We are so delighted to receive your feedback here at TripAdvisor.

It is truly a rewarding experience for our entire hotel team when we receive very nice comments from our valuable guests.

Thank you very much for your kind words and compliments.

We look forward to welcoming you back in the not so distant future.

Best regards,
Amr Adel
General Manager

Dear Ms. Reem,

Greetings from Hili Rayhaan by Rotana Al Ain!

Thank you very much for taking the time to review our property and for choosing us as your destination hotel.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.

We are so happy to hear that you liked our hotel and that you enjoyed your time with us and it is most encouraging for us to receive such praises.

We are looking forward to welcoming you back on your next visit to the hotel.

Best Regards,
Amr Adel
General Manager

Dear 9877987,

I truly appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can and your valuable feedback gives us continuous motivation and inspiration in improving our guest experiences at all times.

I have shared your comments with our team and I am sure that they appreciated your kind words and compliments.

Looking forward to welcoming you again as our guest in our hotel

Kind Regards,
Amr Adel
General Manager