Dear Shereena,

It was a pleasure to note that you had a wonderful experience during your stay with us. We are truly glad to hear that you were satisfied with your overall experience.

Rest assured that your kind compliments will be shared to the entire team. It is certainly an encouragement for all of us in ensuring that we provide the best service to our valued guests.

Thank you and we will be more than happy to welcome you back again soon.

Kind regards,

Amr Adel
General Manager

Dear Mr. Amro,

Thank you so much for your kind review of our hotel here in Trip Advisor. We feel truly honored to have served you and your valuable feedback gives us continuous motivation and inspiration in improving our guest experiences at all times.

Your other comments are well-noted and I would like to sincerely apologize for any inconveniences which you have experienced during your visit.

We look forward to your succeeding stays at our hotel.

Best regards,
Amr Adel
General Manager

Dear Mr. Abdulla,

Greetings from Hili Rayhaan by Rotana Al Ain!

Thank you very much for taking the time to review our property. Your valuable input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.

We are extremely delighted to have you considered us as your destination hotel. Your satisfaction with the accommodation, services and facilities we offer helped to motivate the team to continue deliver the quality service that all our guests deserve.

Your positive comments, will inspire the entire team at Hili Rayhaan Hotel to continue providing the best service experience. Thank you for your kind commendation of our hotel.

Looking forward to welcome you back again in the near future.

Kind Regards,
Amr Adel
General Manager