Thank you for your valuable feedback and for taking the time to write a review in TripAdvisor following your recent stay at Hili Rayhaan by Rotana Al Ain.
We are very happy to know that you were impressed with our hotel, our service, and accommodation.
On the other note, please accept our sincere apologies for any inconveniences caused in this respect. Please note that I have personally passed your feedback to the concerned, in order to address the issues and corrective action is taken to rectify.
We all look forward to welcoming you back in the not too distant future.