Dear Reem,

I have read with pleasure your positive comments about your pleasant experience during your stay with us.

Thank you very much for recognizing the excellent accommodation & facility and the exceptional service, food & warm hospitality provided to you by our committed staffs. It will be a great motivation to hear about your satisfaction and I will definitely share your feedback to the rest of the team.

We are looking forward to being of service to you once again and assuring you of our best efforts to make your every stay a memorable experience.

Kind regards,
Amr Adel
General Manager
hili.rayhaan@rotana.com

Dear Moteb2017,

Thank you for your review regarding your recent stay at Hili Rayhaan by Rotana Al Ain!

We are delighted to read your great review post your stay. It is most encouraging for us to receive such praises and gives us great pleasure to know that you thoroughly enjoyed your stay.

I will be sure to share you kind feedback with the team and we all look forward to welcoming you back to Hili Rayhaan in the not too distant future.

Best Regards,
Amr Adel
General Manager
hili.rayhaan@rotana.com

Dear 117salema,

Thank you for your review on Hili Rayhaan by Rotana Al Ain!

We are glad to read that you liked our property, and with reference to the food delivery , kindly note that it is a company policy not to deliver outside food unto the hotel rooms. Kindly accept our apologies for any inconveniences caused.

Meantime, we look forward to welcoming you back again in a near future.

Best Regards,
Amr Adel
General Manager
hili.rayhaan@rotana.com