Dear Humoud,

Thank you for posting a review here in Trip Advisor. We are glad that you enjoyed our hotel’s guest facilities, service, accommodation and our warm hospitality.

I have shared your comments with our team and I am sure that they appreciated your kind words and compliments.

We truly appreciate your kind commendation of our hotel & looking forward to welcome you back again.

Best regards,

Amr Adel
General Manager
hili.rayhaan@rotana.com

Dear Salah Al Marzooqi,

Thank you for your positive review on Hili Rayhaan by Rotana Al Ain. We are pleased to read that you had a great experience staying in our property.

Your satisfaction with our accommodation, facilities and the services that our staffs had offered will help to motivate us to continue deliver the quality service that all our guests deserve.

Your kind words of appreciation have been cascaded to our colleagues and we are delighted that they contributed in making your experience a most memorable one.

We look forward to the pleasure of welcoming you back in a near future.

Best regards,
Amr Adel
General Manager
Hili.rayhaan@rotana.com

Dear Alaa Farouk,

We are very delighted to know that you had given us opportunity to serve you as our guests and we would like to thank you for your wonderful review here in TripAdvisor.

Here at Hili Rayhaan by Rotana Al Ain, we always strive to provide excellent products & services and we are glad to know that we achieved this on your visit.

I have shared your feedback to the entire team and I am sure that they have appreciated your kind words and compliments very highly.

We look forward to your succeeding stays at our hotel.

Best regards,
Amr Adel
General Manager
hili.rayhaan@rotana.com