Dear Samir I,

We are very delighted to know that you had given us another opportunity to serve you as our guest and we would like to thank you for your wonderful review here in TripAdvisor.

Here at Hili Rayhaan by Rotana Al Ain, we always strive to provide excellent products & services and we are glad to know that we always achieved this on your visits. Thank you so much for being a loyal guest of the hotel.

I have shared your feedback to the entire team and I am sure that they have appreciated your kind words and compliments very highly.

We look forward to your succeeding stays.

Best regards,
Amr Adel
General Manager
hili.rayhaan@rotana.com

Dear Reem,

Greetings from Hili Rayhaan by Rotana Al Ain!

Thank you very much for taking the time to write a very heartwarming note. It is truly a rewarding experience for our entire hotel team when we receive very nice comments from our valuable guests.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.

One of our hotel goal is to give our valued guests a unique hospitality experience. We will continuously aim to enhance and improve our service & hotel facilities for your convenience. Kindly accept our sincerest gratitude and thanks for your comprehensive feedback.

Looking forward to your succeeding stays.

Kind Regards,
Amr Adel
General Manager
hili.rayhaan@rotana.com

Dear A8344RVabdulaziza,

It is such a delight to read your review of our hotel here in Trip Advisor.

We are very pleased to know that you were impressed with our hotel, the service and our warm hospitality.

We feel truly honored to have served you and your valuable feedback gives us continuous motivation and inspiration in improving our guest experiences at all times.

We look forward to your succeeding stays at our hotel.

Best regards,
Amr Adel
General Manager
hili.rayhaan@rotana.com