رفاهيته حسن استقبال وجميع العاملين على خلق من صف السيارات اكبر عامل في الفندق وشكر خاص الا الاستاد احمد عِوَض الله وسلامي لجميع العاملين ملحوضه ياريت توفير جميع مستلزمات الحمام دون الطلب من خدمه الغرف وشكرا لكم على حسن المعامله وحسن الاستقبالالمزيد
Booking.com
Hotels.com
Expedia.com
Expedia.com
Expedia.com
Expedia.com
Expedia.com
Expedia.com
بشكل عام الفندق غاية في الروعة ومريح وهادئ وموظفون ودودون الا البعض القليل جدا منهم الذين يحتاجون الى تأهيل ودورات تدريبية اكثر للتعلم كيفية التعامل مع العميل والاهتمام به، ولا ننسى الفنادق المنافسة في نفس الفئة!!
Dear Mr. Baderwmha,
Greetings from Hili Rayhaan by Rotana Al Ain!
Thank you very much for taking the time to review our property and for choosing us as your destination hotel.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
Your valued comments about our guest service is well-noted and be assured that the matter had been addressed with the concerned department to rectify rapidly.
The fact that you have taken the time to communicate with us, allows us the invaluable opportunity, to learn and improve in every way.
Once again, thank you choosing us as your destination hotel on your recent stay and we look forward to welcoming you back on your next visit.
Best Regards,
Ibrahim Addam
General Manager
ممتاز جدا مريح ونظيف وهااااادىء وطاقم العمل محترمين وسريعين الإستجابة واللوبي مريح جدا جدا ويوجد قهوة ترحيبية انصح به لكل من يبحث عن الراحه والهدووووء
بركة السباحة رائعة
يوجد مول في أسفل الفندق ولولو هابير ماركت
Dear Sat5000,
Thank you so much for sharing this very kind review about your recent experience at Hili Rayhaan by Rotana Al Ain!
I am extremely delighted to read that you consider us as your "Destination Hotel". Your satisfaction with the services, facilities and the kind of accommodation we offer helped to motivate the team to continue deliver the quality service that all our guests deserve. Thank you for your recommendation of the hotel.
Your kind review has been shared with everyone in the team and we are all look forward to welcoming you again on your next visit.
Best Regards,
Ibrahim Addam
General Manager
Hili.rayhaan@rotana.com
الفندق ممتاز و حلو للعوائل كما يوجد لديه مول خلو و بسيط يمكن للأطفال اللعب...تشعر بالاسترخاء عند النزول الى بركة السباحه... وانا من هءا المنطلق احب انا اخبركم بالنزول بهذا الفندق وتجرب بنفسك و بتحس هذا الشعور الذي احسست به
Dear Mr. Abdulla A.,
Thank you so much for sharing this very kind review about your recent experience at Hili Rayhaan by Rotana Al Ain!
I am extremely delighted to read that you consider us as your "Destination Hotel". Your satisfaction with the services, facilities and the kind of accommodation we offer helped to motivate the team to continue deliver the quality service that all our guests deserve. Thank you for your recommendation of the hotel.
Your kind review has been shared with everyone in the team and we are all look forward to welcoming you again on your next visit.
Best Regards,
Imad Akil
General Manager
Hili.rayhaan@rotana.com
فندق هيلي ريحان من روتانا وايد حلو مريح والموظفين لبقين بالتعامل والحلو بالفندق ان بجانبه مجمع تجاري اسمه الهيلي مول وايد حبو فيها مطاعم وكافيهات ومحلات ملابس وسوبر ماركت الفندق قريب صالة الاف اح هيلي
Dear 859saadd,
Greetings from Hili Rayhaan by Rotana Al Ain!
Thank you very much for taking the time to review our property and for choosing us as your destination hotel.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
We are so happy to hear that you liked our hotel, the services, facilities and that you enjoyed your time with us.
We are looking forward to welcoming you back on your next visit.
Best Regards,
Imad Akil
General Manager
hili.rayhaan@rotana.com
كانت رحله جيده. والشئ الوحيد الممتاز هو وجود المول بقرب الفندق. ولكن الفندق يعاني من فقره للمرافق العامه والتسليه. وبالنسبه للساونا والبخار سئ جدا ومتسخ وله رائحه سيئه جدا بالاضافه لعدم عملها عطل دام يومين. رغم الشكوى الافطار جيد الغرفه جيده أرجو الاهتمام
Dear Hshsh69,
Thank you for the time you have taken to pass on your recent experiences, whilst staying with us.
At Hili Rayhaan by Rotana Al Ain, it is always our sincere intention, to ensure that all our guests leave us, with smile and we deeply apologize for the inconveniences you experienced during this occasion.
Your valued comments about the Jacuzzi & Sauna that are not functioning and the cleanliness of the area were well-noted and be assured that the matter had been addressed with the concerned department to rectify rapidly.
The fact that you have taken the time to communicate with us, allows us the invaluable opportunity, to learn and improve in every way.
Once again, thank you choosing us as your destination hotel on your recent stay and we look forward to welcoming you back on your next visit.
Best Regards,
Imad Akil
General Manager
