الفندق بشكل عام ممتاز يقع وسط مدينة العين، الخدمه ممتازه والغرف مريحه وواسعه والاسعار معقوله وحمام السباحه واللوبي والمطاعم جميله جدا وطاقم الاستقبال والخدمه متعاونين ورائعين.. وله مدخل الى هيلي مول قد يلبي كافة الاحتياجات التسويقيه.
Dear Nassopr,
Greetings from Hili Rayhaan by Rotana Al Ain!
Thank you very much for taking the time to review our property and for choosing us as your destination hotel.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
We are so happy to hear that you liked our hotel, the services, facilities, restaurant and that you enjoyed your time with us.
We are looking forward to welcoming you back on your next visit.
Best Regards,
Ibrahim Addam
General Manager
لرجو الاهتما بوضع مستلزمات الحمام من جميع النواحي مثل الفرشاة والمعجون والصابون وجميع الكريمات والشامبوهات في الحمام بدون الاتصال في خدمة الغرف كما نشكر ادارة الفندق على الاهتمام بالنزلاء والتواصل في حال اي طلب خاص بالنزيل
Dear Asmamubarak,,
Thank you for the time you have taken to pass on your recent experiences, whilst staying with us.
At Hili Rayhaan by Rotana Al Ain, it is always our sincere intention, to ensure that all our guests leave us, with smile.
The fact that you have taken the time to communicate with us, allows us the invaluable opportunity, to learn and improve in every way.
Once again, thank you choosing us as your destination hotel on your recent stay and we look forward to welcoming you back on your next visit.
Best Regards,
Ibrahim Addam
General Manager
رفاهيته حسن استقبال وجميع العاملين على خلق من صف السيارات اكبر عامل في الفندق وشكر خاص الا الاستاد احمد عِوَض الله وسلامي لجميع العاملين ملحوضه ياريت توفير جميع مستلزمات الحمام دون الطلب من خدمه الغرف وشكرا لكم على حسن المعامله وحسن الاستقبال
Dear Mr. Moaeid,
Thank you for the time you have taken to pass on your recent experiences, whilst staying with us.
At Hili Rayhaan by Rotana Al Ain, it is always our sincere intention, to ensure that all our guests leave us, with smile.Your valued comments were well-noted and be assured that the matter had been addressed with the concerned department to action accordingly.
The fact that you have taken the time to communicate with us, allows us the invaluable opportunity, to learn and improve in every way.
I will share your feedback to the entire team especially Ahmed and I am sure that he will appreciate your kind words and compliments very highly.
Once again, thank you choosing us as your destination hotel on your recent stay and we look forward to welcoming you back on your next visit.
Best Regards,
Ibrahim Addam
General Manager
بشكل عام الفندق غاية في الروعة ومريح وهادئ وموظفون ودودون الا البعض القليل جدا منهم الذين يحتاجون الى تأهيل ودورات تدريبية اكثر للتعلم كيفية التعامل مع العميل والاهتمام به، ولا ننسى الفنادق المنافسة في نفس الفئة!!
Dear Mr. Baderwmha,
Greetings from Hili Rayhaan by Rotana Al Ain!
Thank you very much for taking the time to review our property and for choosing us as your destination hotel.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
Your valued comments about our guest service is well-noted and be assured that the matter had been addressed with the concerned department to rectify rapidly.
The fact that you have taken the time to communicate with us, allows us the invaluable opportunity, to learn and improve in every way.
Once again, thank you choosing us as your destination hotel on your recent stay and we look forward to welcoming you back on your next visit.
Best Regards,
Ibrahim Addam
General Manager
ممتاز جدا مريح ونظيف وهااااادىء وطاقم العمل محترمين وسريعين الإستجابة واللوبي مريح جدا جدا ويوجد قهوة ترحيبية انصح به لكل من يبحث عن الراحه والهدووووء
بركة السباحة رائعة
يوجد مول في أسفل الفندق ولولو هابير ماركت
Dear Sat5000,
Thank you so much for sharing this very kind review about your recent experience at Hili Rayhaan by Rotana Al Ain!
I am extremely delighted to read that you consider us as your "Destination Hotel". Your satisfaction with the services, facilities and the kind of accommodation we offer helped to motivate the team to continue deliver the quality service that all our guests deserve. Thank you for your recommendation of the hotel.
Your kind review has been shared with everyone in the team and we are all look forward to welcoming you again on your next visit.
Best Regards,
Ibrahim Addam
General Manager
Hili.rayhaan@rotana.com
