Dear Ma7129090,
First of all, thank you for staying at Hili Rayhaan by Rotana Al Ain. We do know that there are a lot of hotel choices in Al Ain and yet you have chosen to stay with us. Secondly, we would like to thank you for taking the time in writing a review of your recent stay with us and for your kind commendation of the hotel.
We were really happy to hear that you enjoyed your visit to the hotel and that you were particularly pleased with the room, accommodation, facilities, food and the overall services provided to you.
Thank you for acknowledging so many positive elements of your stay, as it is from your feedback that we will be able to uphold our commitment to excellence. I am sure that a lot of travelers, whether leisure or business, will benefit from your review, highlighting your experiences.
Your words will not only motivate our colleagues, but inspire the entire team at Hili Rayhaan by Rotana Al Ain to continue providing the best service experience.
We all look forward to welcoming you back in the not too distant future.
Best Regards,
Ibrahim Addam
General Manager