عزيزنا السيد بن جرشم المحترم

شكرا جزيلا لملاحظاتكم الممتازة ونحن سعيدون وفخورون جدا وذلك لشعوركم بالرضا الكامل خلال إقامتكم معنا. ونتمنى بأن نرحب بكم مرة أخرى في المستقبل القريب.

مع أفضل التحيات
المدير العام
ابراهيم العضام

Dear Mahaah2006,

I would like to thank you personally for your recent visit to Hili Rayhaan by Rotana Al Ain and for sharing your views on TripAdvisor. It is only through candid, constructive feedback that we can strive to better our product and refine our services.

It was truly a pleasure to serve you. I am glad that the accommodations, facilities and services were to your likings as complete satisfaction is our goal Hili Rayhaan by Rotana Al Ain.

Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously.

Once again thank you so much for sharing with us your valuable feedback. My team and I look forward to be of continued service and hope to welcome you back in the very near future.

Yours sincerely,

Ibrahim Addam
General Manager