Dear Dino9993,

Thank you very much for staying at Hili Rayahaan By Rotana Al Ain and for taking the time to provide us with your feedback on your recent experience in the hotel.

First and foremost, allow me to convey our sincerest apologies for the inconveniences that you have encountered during your stay.

I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Hili Rayhaan by Rotana, Al Ain and assure you of our best attention and services at all times.

Yours sincerely,

Ibrahim Addam
General Manager

Dear Princess-Munira,,

Greetings from Hili Rayhaan by Rotana Al Ain!

Thank you very much for taking the time to review our property and for choosing us as your destination hotel.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.

We are so happy to hear that you liked our hotel, the accommodation and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises.

We are looking forward to welcoming you back on your next visit to the hotel.

Best Regards,
Ibrahim Addam
General Manager

Dear Ms. Basmah A.,

Greetings from Hili Rayhaan by Rotana Al Ain!

Thank you very much for taking the time to review our property and for choosing us as your destination hotel.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We really appreciate your kind recommendation of the hotel.

We are so happy to hear that you liked our hotel, the accommodation, location, facilities, breakfast buffet and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises.

We are looking forward to welcoming you back on your next visit to the hotel.

Best Regards,
Ibrahim Addam
General Manager