كل شي جميل ماعدا سلوك بعض الموظفين تجاه بعض المشكلات في موظفين مهتمين وبعض الموظفين غير مهتمين لتلبية طلباتنا
لكن الفندق كمكان وموقع ونظافة وخدمات قممممممة وسوف أكرر التجربة والاقامة واعتبره افضل فندق في العينالمزيد
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فندق ذو طابع هادئ وخاص والخدمات فيه ممتازة وتجد نفسك محل ترحيب من الجميع والتنظيم والنظافة والطعام والخصوصية والسعر كلها متواجدة في هذا الفندق ويحتوي على مطاعم وكافيهات ومركز تسوق وممشى خارجي جميل ومسبح وصالة للرياضة
Dear Mr. Sultan Alhosany,
Greetings from Hili Rayhaan by Rotana Al Ain!
Thank you very much for taking the time to review our property and for choosing us as your destination hotel.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
We are so happy to hear that you liked our hotel, the accommodation, facilities, food and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises.
I have conveyed your message to my colleagues, Faheem, Rowena, June and all concierge team, who I am sure will be most please with your gesture.
We are looking forward to welcoming you back on your next visit to the hotel.
Best Regards,
Ibrahim Addam
General Manager
السلام عليكم انا حمد الشامسي من بوظبي كانت رحلة جميلة لو لا انهم ياخذون مبلغ تأمين مرتفع وايظا بعض اجهزه الكمبيوتر لا تعمل في الاستقبال وهذه ما يجعل وقت الانتظار يطول أمام الاستقبال لكي يتم الحجز فقط هذه السلبيه
Dear Dino9993,
Thank you very much for staying at Hili Rayahaan By Rotana Al Ain and for taking the time to provide us with your feedback on your recent experience in the hotel.
First and foremost, allow me to convey our sincerest apologies for the inconveniences that you have encountered during your stay.
I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Hili Rayhaan by Rotana, Al Ain and assure you of our best attention and services at all times.
Yours sincerely,
Ibrahim Addam
General Manager
فخامة بلا حدود ' واستقبال جيد والموظفين بشوشين ومتعاونين الغرفة والحمام اروع مما يكون واللوبي مريح جدا كذلك المغادرة سهلة وسريعة اتمنى الاقامة لديكم دائما انا وزوجتي غزالة الايرانية وجميع اقاربها الاهوازيين اشكركم من القلب
Dear Princess-Munira,,
Greetings from Hili Rayhaan by Rotana Al Ain!
Thank you very much for taking the time to review our property and for choosing us as your destination hotel.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
We are so happy to hear that you liked our hotel, the accommodation and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises.
We are looking forward to welcoming you back on your next visit to the hotel.
Best Regards,
Ibrahim Addam
General Manager
شكرا لجميع الموظفين علي حسن الاسلوب والتعامل.الفندق موصول بالهيلي مول فيسهل للزائر التسوق. كانت الخدمة ممتازة ، النظافة ممتازة، والموقع رائع ، والغرف نظيفة ورائعة ، الافطار متعدد الاصناف ورائع، سوف اوصي به للاقارب والاصدقاء.
Dear Ms. Basmah A.,
Greetings from Hili Rayhaan by Rotana Al Ain!
Thank you very much for taking the time to review our property and for choosing us as your destination hotel.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We really appreciate your kind recommendation of the hotel.
We are so happy to hear that you liked our hotel, the accommodation, location, facilities, breakfast buffet and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises.
We are looking forward to welcoming you back on your next visit to the hotel.
Best Regards,
Ibrahim Addam
General Manager
كل شي حلو في روتانا بس موضوع التامين لازم يتم اعاده النظر فيها حيث ان الفنادق الراقية لاتطلب مثل هالتامين بالنسبه للموقع ممتاز والراحة و النظافة والاستقبال كل شي ممتاز والمول تحت وفيه كل شي من المحلات
