تجربتي ف الفندق جدا ممتازة ,, الموقع حلو بعيد عن الزحمه و المخرج لدبي قريب جدا ,, الفندق متصل ب مجمع تجاري متوفره في أغلب المحلات و المطاعم ,, الطاقم جدا محترم و لبق ,, أنصح الزوار للعين بتجربة الأقامة في هيلي روتانا المزيد
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إقامة ممتعة في هذا الفندق وانصح الجميع بالإقامة به
الفندق ملاصق للهيلي مول
يوجد بالمول لولو هايبرماركت
توجد مطاعم قريبة من الفندق
حمام السباحة خارجي كبير و رائع
موظفي الفندق بشوشين ومتعاونين
توجد مواقف مجانية
Dear Mr. Abuomar841,
Greetings from Hili Rayhaan by Rotana Al Ain!
Thank you very much for taking the time to write a very heartwarming note. It is truly a rewarding experience for our entire hotel team when we receive very nice comments from our valuable guests. Thank you for considering us to be your home away from home.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
One of our hotel goal is to give our valued guests a unique hospitality experience. We will continuously aim to enhance and improve our service & hotel facilities for your convenience. Kindly accept our sincerest gratitude and thanks for your comprehensive feedback.
Looking forward to your succeeding stays.
Kind Regards,
Ibrahim Addam
General Manager
كل شي جميل ماعدا سلوك بعض الموظفين تجاه بعض المشكلات في موظفين مهتمين وبعض الموظفين غير مهتمين لتلبية طلباتنا
لكن الفندق كمكان وموقع ونظافة وخدمات قممممممة وسوف أكرر التجربة والاقامة واعتبره افضل فندق في العين
Dear Quest464688,
First of all, thank you for staying at Hili Rayhaan by Rotana Al Ain. We do know that there are a lot of hotel choices in Al Ain and yet you have chosen to stay with us. Secondly, we would like to thank you for taking the time in writing a review of your recent stay with us and for your kind recommendation of the hotel.
We were really happy to hear that you enjoyed your visit to the hotel and that you were particularly pleased with the room, accommodation and facilities provided to you. On the other note, we apologize for any inconveniences which you have encountered in references to the services which is not indicative of the kind of service we rendered to our valued guest.
We all look forward to welcoming you back in the not too distant future.
Best Regards,
Ibrahim Addam
General Manager
فندق ذو طابع هادئ وخاص والخدمات فيه ممتازة وتجد نفسك محل ترحيب من الجميع والتنظيم والنظافة والطعام والخصوصية والسعر كلها متواجدة في هذا الفندق ويحتوي على مطاعم وكافيهات ومركز تسوق وممشى خارجي جميل ومسبح وصالة للرياضة
Dear Mr. Sultan Alhosany,
Greetings from Hili Rayhaan by Rotana Al Ain!
Thank you very much for taking the time to review our property and for choosing us as your destination hotel.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
We are so happy to hear that you liked our hotel, the accommodation, facilities, food and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises.
I have conveyed your message to my colleagues, Faheem, Rowena, June and all concierge team, who I am sure will be most please with your gesture.
We are looking forward to welcoming you back on your next visit to the hotel.
Best Regards,
Ibrahim Addam
General Manager
السلام عليكم انا حمد الشامسي من بوظبي كانت رحلة جميلة لو لا انهم ياخذون مبلغ تأمين مرتفع وايظا بعض اجهزه الكمبيوتر لا تعمل في الاستقبال وهذه ما يجعل وقت الانتظار يطول أمام الاستقبال لكي يتم الحجز فقط هذه السلبيه
Dear Dino9993,
Thank you very much for staying at Hili Rayahaan By Rotana Al Ain and for taking the time to provide us with your feedback on your recent experience in the hotel.
First and foremost, allow me to convey our sincerest apologies for the inconveniences that you have encountered during your stay.
I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Hili Rayhaan by Rotana, Al Ain and assure you of our best attention and services at all times.
Yours sincerely,
Ibrahim Addam
General Manager
فخامة بلا حدود ' واستقبال جيد والموظفين بشوشين ومتعاونين الغرفة والحمام اروع مما يكون واللوبي مريح جدا كذلك المغادرة سهلة وسريعة اتمنى الاقامة لديكم دائما انا وزوجتي غزالة الايرانية وجميع اقاربها الاهوازيين اشكركم من القلب
Dear Princess-Munira,,
Greetings from Hili Rayhaan by Rotana Al Ain!
Thank you very much for taking the time to review our property and for choosing us as your destination hotel.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
We are so happy to hear that you liked our hotel, the accommodation and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises.
We are looking forward to welcoming you back on your next visit to the hotel.
Best Regards,
Ibrahim Addam
General Manager
