عزيزنا السيد مؤيد المحترم ،،،

شكرا جزيلا لملاحظاتكم. نحن سعيدون جدا وذلك لإستمتاعكم بالخدمات والترفيهات التي نعرضها لنزلائنا الكرام.
ونتمنى بأن نرحب بكم مرة أخرى في المستقبل القريب.

مع أفضل التحيات ،،،

ابراهيم العضام
المدير العام

Dear Mr. Wael,

Greetings from Hili Rayhaan by Rotana Al Ain!

Thank you very much for taking the time to write a very heartwarming note. It is truly a rewarding experience for our entire hotel team when we receive very nice comments from our valuable guests. Thank you for considering us to be your home away from home.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.

One of our hotel goal is to give our valued guests a unique hospitality experience. We will continuously aim to enhance and improve our service & hotel facilities for your convenience. Kindly accept our sincerest gratitude and thanks for your comprehensive feedback.

Looking forward to your succeeding stays.

Kind Regards,
Ibrahim Addam
General Manager