Thank you for your review of your recent stay with us. We are very sorry to hear that your stay did not meet expectations. Please accept our sincere apology for any inconvenience caused and be assured that your feedback is taken seriously and will be discussed internally, so that permanent solutions for improvement can be found. I hope that you can view this as a one off aberration and will give us the opportunity to redeem ourselves. My team and I look forward to be of continued service and hope to welcome you back in the very near future.
The Cove Rotana Resort