راحه واستجمام ونظافه وهدوء موظفين في قمه الاحترام موقع ممتاز مناسب لجميع الفئات ويوجد فالفندق جميع الانشطه البحريه وحتى للاطفال مكان مخصص للالعاب .. شكرا لكم على هذا الاهتمام بالنسبه لي عجبني كل مرافق الفندق المزيد
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الفندق ممتاز والترتيب ممتاز.. لكن في مشكله بالتكييف يعني مش بارد.. وغرفة النوم ضيقه بالنسبه للفلل ونحن كان ودنا كزوجين يكون لنا مسبح خاص بالغرفه بس للاسف المسابح مكشوفه.. يعني وجودها والمسابح الخارجيه نفس بعض
Dear Valued Guest,
Thank you for your review of your recent stay with us. We were delighted to read that you have enjoyed your stay, and that you were pleased with the location and facilities at our property. Your comments are noted and will be shared with our team members in order for us to continuously improve.
We look forward to the opportunity of welcoming you back in the near future.
Sincerely Yours,
General Manager
The Cove Rotana Resort
الفيلا ليست متكاملة حيث لا تحتوي على ابسط الامور والتي موجودة في اغلب الفنادق ، كما ان الغرف ليست بالمستوى العالي من الراحة ويوجد ضيق في حجرة النوم. اما المطبخ فللأسف كبير ولا يوجد به مايكرويف . بالرغم من حجزي لفيلا ولكن لا يتوفر لديهم بانيو في الحمام . الاستقبال كان جيدا معنا ولا يوجد تاخير والموظفين محترمين ويوجد سرعة في استجابة الملاحظات . الخلاصة من يهتم في الاستجمام في البحر فقط فينصح اما الراحة في الغرف فهناك نقص نوعا ما .
Dear Valued Guest,
Thank you very much for your comments following your recent stay with us.
With much regret I learnt that your stay was not entirely a satisfactory one. Please accept our sincere apologies for any inconvenience caused and be assured that each point was discussed with my team in order to understand the shortfalls in service and in order for us to continuously improve. It is only through candid, constructive feedback that we can strive to better our product and refine our services, and your willingness to share your recent experience is genuinely appreciated.
My team and I look forward to be of continued service and hope to welcome you back in the very near future.
Sincerely Yours,
General Manager
The Cove Rotana Resort
فندق نظيف مممتاز وفيه فلل مع حوض سباحه وافطار لذيذ ونظافه ممتازه ومناظر خلالبه وبحار واسعه واسماك جميله واجانب كثيره ومسابح واسعه وليله سعيده وتوصيل للغرف والفلل من الاستقبال ممتاز والخدمه سريعه وكل شيئ جميل ويستاهل الزياره
Dear Valued Guest,
Thank you for your review of your recent stay with us. We were delighted to read that you have enjoyed your stay, and that you were pleased with the location and facilities at our property.
We look forward to the opportunity of welcoming you back in the near future.
Sincerely Yours,
General Manager
The Cove Rotana Resort
الوضع الاجمالي جيد جدا ولكن السعر عالي مقابل الخدمات وعند اخذ اكثر من غرفه لم يتم اختيارهم بجانب بعض بالرغم انه تم الحجز مسبقا بالنسبه للخدمات فهي جيده جدا ولكن عند تسجيل الدخول تم تأخيرنا. كل الشكر والتقدير
Dear Omar,
Thank you for your review of your recent stay with us. We were delighted to read that you have enjoyed your stay, and that you were pleased with the location and facilities at our property. It is encouraging to note that we stood up well to your service expectations. Your comments are noted and will be shared with our team members in order for us to continuously improve.
We look forward to the opportunity of welcoming you back in the near future.
Sincerely Yours,
General Manager
The Cove Rotana Resort
المنتجع رائع واخطط لزيارته مرة اخرى واعتبره مثالي للعائلات، الوجبات جيدة جدا، طاقم الفندق لديهم احترافيه في عملهم وخدمتهم للزبائن، خدمات التنقلات من والى مقر السكن ممتازه ومتوفرة على مدار اليوم وبالامكان الاستغناء عنها والاستمتاع بالمناظر الخلابه والاجواء اثناء المشي
Dear Valued Guest,
Thank you for your review of your recent stay with us. We were delighted to read that you have enjoyed your stay, and that you were pleased with the location and facilities at our property.
We look forward to the opportunity of welcoming you back in the near future.
Sincerely Yours,
General Manager
The Cove Rotana Resort
