كانت رحلة رائعة.شعرت اكل شي عجبني الطبيعة الخلابة الي بتأسر اي انسان ممكن يزورها قمة بالفخامة والبساطة بنفس الوقت والخدمة سريعة جدا جدا واسلوب التنقل بين المرافق مييسر جدا وخاصة باسلوب السيارات الكهربائية التي لا تزعج الزائرين
Dear Valued Guest,
Thank you for your review of your recent stay with us. We were delighted to read that you have enjoyed your stay, and that you were pleased with the location and facilities at our property. It is encouraging to note that we stood up well to your service expectations.
We look forward to the opportunity of welcoming you back in the near future.
Sincerely Yours,
General Manager
The Cove Rotana Resort
اشكر الموظف الاستقبال طه على معاملته الممتازه وسرعته في الاجراء وكل الموظفين والمكان جميل جدا ونظيف بس توجد بعض الملاحظات كان يوجد تاخير في انجاز الطلبات مثلا تاخير منهم عندما وصلت الفلا بعدها بكم ساعه تقريا الساعه ٥ اتصلت اريد سرير اطفال تاخرو على وصل السرير بعد ١٠ بليل
Dear Valued Guest,
Thank you for your review of your recent stay with us. We were delighted to read that you have enjoyed your stay, and that you were pleased with the location and facilities at our property. Be assured that your comments will be shared with my team in order to understand the shortfalls in service and in order for us to continuously improve.
We look forward to the opportunity of welcoming you back in the near future.
Sincerely Yours,
General Manager
The Cove Rotana Resort
راحه واستجمام ونظافه وهدوء موظفين في قمه الاحترام موقع ممتاز مناسب لجميع الفئات ويوجد فالفندق جميع الانشطه البحريه وحتى للاطفال مكان مخصص للالعاب .. شكرا لكم على هذا الاهتمام بالنسبه لي عجبني كل مرافق الفندق
Dear Valued Guest,
Thank you for your review of your recent stay with us and for recommending our property to other traveler. We were delighted to read that you have enjoyed your stay, and that you were pleased with the location and facilities at our property. It is encouraging to note that we stood up well to your service expectations.
We look forward to the opportunity of welcoming you back in the near future.
Sincerely Yours,
General Manager
The Cove Rotana Resort
الفندق ممتاز والترتيب ممتاز.. لكن في مشكله بالتكييف يعني مش بارد.. وغرفة النوم ضيقه بالنسبه للفلل ونحن كان ودنا كزوجين يكون لنا مسبح خاص بالغرفه بس للاسف المسابح مكشوفه.. يعني وجودها والمسابح الخارجيه نفس بعض
Dear Valued Guest,
Thank you for your review of your recent stay with us. We were delighted to read that you have enjoyed your stay, and that you were pleased with the location and facilities at our property. Your comments are noted and will be shared with our team members in order for us to continuously improve.
We look forward to the opportunity of welcoming you back in the near future.
Sincerely Yours,
General Manager
The Cove Rotana Resort
الفيلا ليست متكاملة حيث لا تحتوي على ابسط الامور والتي موجودة في اغلب الفنادق ، كما ان الغرف ليست بالمستوى العالي من الراحة ويوجد ضيق في حجرة النوم. اما المطبخ فللأسف كبير ولا يوجد به مايكرويف . بالرغم من حجزي لفيلا ولكن لا يتوفر لديهم بانيو في الحمام . الاستقبال كان جيدا معنا ولا يوجد تاخير والموظفين محترمين ويوجد سرعة في استجابة الملاحظات . الخلاصة من يهتم في الاستجمام في البحر فقط فينصح اما الراحة في الغرف فهناك نقص نوعا ما .
Dear Valued Guest,
Thank you very much for your comments following your recent stay with us.
With much regret I learnt that your stay was not entirely a satisfactory one. Please accept our sincere apologies for any inconvenience caused and be assured that each point was discussed with my team in order to understand the shortfalls in service and in order for us to continuously improve. It is only through candid, constructive feedback that we can strive to better our product and refine our services, and your willingness to share your recent experience is genuinely appreciated.
My team and I look forward to be of continued service and hope to welcome you back in the very near future.
Sincerely Yours,
General Manager
The Cove Rotana Resort
