Dear Valued Guest,

Thank you very much for your comments following your recent stay with us. Please be assured that each point you shared is already communicated with our concerned colleagues for further improvement and to avoid re-occurrence. We look forward to be of continued service and hope to welcome you back very soon.


Best Regards,

Karim Darwish
Assistant Director of Front Office

Dear Valued Guest,

Thank you very much for your comments following your recent stay with us. We are glad that you have enjoyed your stay, our facilities and services meet your expectations. We look forward to the opportunity of welcoming you back in the near future.


Warm regards

General Manager
The Cove Rotana Resort

Dear Valued Guest,

Thank you very much for your comments following your recent stay with us. We are very sorry to hear that your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.


Sincerely Yours,

General Manager
The Cove Rotana Resort