Dear Mr. Mubarak,

Greetings from Tulip Inn Ras Al Khaimah!

On behalf of my team, I would like to thank you for spending a part of your quality time sharing with us your recent experience. We understand that there is nothing else we could do to change the situation however, rest assured that all necessary measures are taken to ensure such inconvenience will not be repeated, making your next stay as a memorable one.

Sincerely yours,

Rabih Abdo
Tulip Inn Ras Al Khaimah