Dear Valued Guest,
Thank you for sharing your feedback with us on Trip Advisor.
First and foremost, I would like to express our sincerest apologies for the inconvenience caused by the shortfalls that you have encountered during your stay. With regards to the comments that you have listed, please allow us to clarify few points: Centro brand is a modern, stylish, affordable budget hotel and offering limited services. Having said that, we do not place extra amenities in the rooms except for general bathroom amenities and coffee/tea facility.
Again, we apologize for your disappointments and we do hope that your recent experience will not dissuade your decision to stay with us again. We look forward to have the pleasure of welcoming you back at Centro Sharjah.