Dear Valued Guest,


Thank you very much for staying again with us at Centro Sharjah, and for the comments on “Trip Advisor”

I am very sorry to learn that you were not entirely satisfied with your stay during your recent visit with us and I hasten to apologize for the inconvenience caused. Here at Centro Sharjah, we do everything we can to ensure that every guest leaves happy and wishing to come back. However, please allow me to clarify few points:

You arrived at 02:30 am as walk-in Friday night 27th April that day we are running high occupancy. They have provided you a smoking room However, please be assured that we will endeavour to improve on our standard in refreshing the room. With regards with the valet service. We have checked our CCTV and the car was handled immediately upon your arrival, upon departure your car was brought in 4 minutes. May I suggest you to send me an email the next time you stay with us in order to correct such mistakes at centro.sharjah@rotana.com

Again, we apologize for your disappointments and we do hope that your recent experience will not dissuade your decision to stay with us again. We look forward to have the pleasure of welcoming you back at Centro Sharjah.

Yours Sincerely,

Michael Kasch
General Manager

Dear Mr. Saif,

Thank you for the overwhelming positive feedback and perfect rating provided regarding your recent stay at our hotel.

Your positive feedback has been shared with the entire team and everyone is delighted to know that their efforts are so greatly appreciated. I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.

Thank you once again for your wonderful feedback and we would love to welcome you back again to Centro Sharjah to enjoy another great stay with us.


Yours Sincerely,

Michael Kasch
General Manager

Dear Valued Guest,

Thank you for sharing your feedback with us on Trip Advisor.

As you have mentioned, Centro Sharjah is conveniently located adjacent to Sharjah International Airport and with close proximity to University Area.

I appreciate your compliments on our facilities and services, as well as the excellent service provided to you by our colleagues

Thank you once again for your wonderful feedback and we would love to welcome you back to Centro Sharjah to enjoy another great stay with us.

Yours Sincerely,

Michael Kasch
General Manager