Dear Valued Guest,

Thank you very much for your feedback.

First and foremost, I would like to express our sincerest apologies for the inconvenience that you have encountered during your stay. Please rest assured that I have thoroughly addressed your comments with my team and corrective measures will be implemented accordingly to ensure that a similar occurrence will not happen again.

Again, we apologize for your disappointments and we do hope that your recent experience will not dissuade your decision to stay with us again. We look forward to have the pleasure of welcoming you back at Centro Sharjah.

Yours Sincerely,

Michael Kasch

Dear Ibrahim,

Thank you for spending some time to write such a nice words about our Hotel.

It brings me great pleasure in knowing that Centro Sharjah, like the other Rotana properties were able to cater a standardized service, ensuring that your stay was comfortable one. I appreciate your compliments on our facilities and services, as well as the excellent service provided to you by our colleagues

Thank you once again for your wonderful feedback and we would love to welcome you back to Centro Sharjah to enjoy another great stay with us.

Regards,

Michael Kasch

Dear Musaed,

Thank you for your recent stay with us and for sharing your kind feedback on Trip Advisor.

As you have mentioned, Centro Sharjah is conveniently located adjacent to Sharjah International Airport.

We are most pleased to hear that you have enjoyed your stay and we truly appreciate your positive reviews. Reference with your comments, may i please request you to email centro.sharjah@rotana.com for your future stays as we do have long-term rates which we can offer you.

Once again, thank you for your feedback and we look forward to your next stay with us.

Regards,

Michael Kasch