Dear alhammadi616,

Thank you very much for choosing to stay with us at Centro Sharjah and for the feedback you provided.

It brings me great pleasure in knowing that we were able to cater a standardized service, ensuring that your stay with your partner was comfortable one. We appreciate your compliments about our accommodation, the services and the facilities that you have enjoyed. We strive to provide best service and are thrilled to be called a 4-star hotel; our heartfelt thanks to the description that perfectly reflects our hotel.

Once again, thank you very much for your kind words. We are already looking forward to welcoming you back hopefully in the not too distant future

Yours Sincerely,

Frederick Soulban
General Manager

Dear fad0aa,

First of all, thank you very much for your recent stay with us and for your valuable review posted on TripAdvisor.

Thank you for recommending Centro Sharjah for our facilities and services. It was delightful to read that you have enjoyed your stay. We truly appreciate your positive reviews.

Once again, we are much appreciative of your feedback and we are already looking forward to welcoming you back in the near future.

Yours Sincerely,

Frederick Soulban
General Manager

Dear Princess-Munira,

Thank you for sharing your feedback with us on Trip Advisor.

First and foremost, I would like to express our sincerest apologies for the inconvenience that you have encountered during your stay. With regards to the comments that you have listed, please allow us to clarify few points: Centro brand is a modern, stylish, affordable budget hotel and offering limited services. Having said that, we do not place extra amenities in the rooms except for general bathroom amenities and coffee/tea facility.

Again, we apologize for your disappointments and we hope that we may welcome you again in the near future to regain your confidence that Rotana Hotels is renowned for.

Yours Sincerely,

Frederick Soulban
General Manager