Thank you so much for your feedback regarding your recent stay with our hotel.
Your comments are very much appreciated, as we are always looking for ways in which we can improve our service for our valuable guests. Please accept my sincere apologies for the inconvenience that you experienced during your stay with us.
We always strive to do our best for our guests and aim for maximum satisfaction.
Again, I apologize for your disappointments and we hope that we may welcome you again in the not too distant future.