Dear BuFajr86,
Thank you for taking the time to rate us. Please accept our sincere apology if your stay was not up to your expectation.
Rest assured that your valuable feedback is considered for further improvement.
We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon.
Should you decide to stay with us again in the future, we will do our best to make your stay comfortable and memorable.
Kind Regards,
DoubleTree by Hilton Sharjah Waterfront