Dear guest,
We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.
We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well-being whilst staying among us.
All points are well noted and we hope that your experience at our establishment will create many fond memories for you to look back on.
Best regards,
Guest Experienced Team of Occidental Sharjah Grand