قفل الباب بحاجة إلى صيانة
المطعم في هذه المرة أقل جودة من المعتاد
نقل الحلويات للطرف البعيد في المطعم غير موفّق أبداً
الاستقبال ممتاز والفريق متعاون جداً
المواقف ممتازة
الموقع جميل والمقهى بالأسفل مميز المزيد
Expedia.com
Booking.com
Novotel
Booking.com
Booking.com
ibis Styles
Booking.com
Booking.comBooking.com
كل الشكر لسيد nikunj
كان رائع ومبتسم
فندق راقي جدا
غرف مطلة ويوجد العديد من الخدمات مثل المطاعم والسوبرماركت وغيرها بالقرب جدا من الفندق
يتوفر مواقف للسيارات
في المرة القادمة ساعود للفندق
لانه بكل بساطة جميل
Dear Valued Guest,
On behalf of Copthorne Hotel Sharjah team, we would like to take this opportunity to thank you for choosing our property as your home away from home.
We are very delighted to know that you only have good words to describe your stay with us. It is always encouraging to learn that we are able to reach guests total satisfaction as it is what we strive for every day.
Again, thank you for choosing Copthorne Hotel Sharjah as your choice of accommodation and we certainly hope that you will have the opportunity to visit us in the near future where we will have the pleasure of serving you once again.
Best Regards,
Nader Batniji
General Manager
الاستقبال ممتاز ، الخدمة ممتازة ، والموظفين تعاملهم ممتاز ، خدمة صف السيارات ممتازة ، والفندق قريب من الكثير من المطاعم ، ملاحظتي على الفطور ليس بالمستوى المطلوب و المكيف توجد به رائحة كريهه ، أتمنى من إدارة الفندق متابعة الملاحظة.
Dear Mr. Ahmed,
Thank you for sharing your comments with us. Thank you for a perfect rating for our staff. We are very happy to know that you had a very good stay experience. Your comments inspires us to strive harder to improve our services for you and for our guests in the future. Looking forward to have the pleasure of serving you again soon.
Best Regards,
Nader Batniji
General Manager
كانت اقامه ممتازه وخدمه رائعه والموظفين ممتازين في التعامل واشكر السيد علي الفراج على تعامله وحسن استقباله واشكر السيد nikunj وكان الطعم لذيذ والغرفه رائعه والخدمات ايضا ممتازه ولي عوده إن شاء الله قريبا .
Dear Valued Guest,
We would really like to take this opportunity to thank you on behalf of the Copthorne Hotel Sharjah Team for choosing our property as your home away from home and for the wonderful ratings that you shared with us, this will assist us to continue to deliver the services you and all our guests expect. We would also like to assure you that all your personal comments have been shared with all the department heads concerned and associates.
We certainly hope that you will have the opportunity of visiting us again in the near future where we will have the pleasure of serving you once more.
Best Regards,
Fadi Ammache
General Manager
موقع الفندق ممتاز بعيد عن اماكن الازدحام, يسهل الوصول اليه... طاقم العمل ممتاز.. الغرف كبيرة و مريحة.. خدمة اصطفاف السيارة متورفة... قربه عن المطاعم و الخدمات بشكل عام... الغرف المطلة على البحيرة افضل بكثير من الغرف الاخرى و حجمها اكبر.
من السلبيات الموجودة لا يوجد اهتمام بالنظافة... بعض الغرف تحتاج الى صيانة
Dear Values Guest,
Thank you for spending some valuable time reviewing us.
It is with great pleasure I learn that your stay was overall enjoyable, despite the cleanliness issue in the bedroom that you kindly brought to my attention. All the rooms are inspected prior to our guests arrive to ensure the facilities are operating at highest standards. I am sorry such a situation arose in the first instance. Rest assured this shall be addressed with our Housekeeping team. Let me take the opportunity to apologize for the inconvenience you had to go through.
More positively, we appreciate your positive comments on how professional and friendly our team is and all your comments have been taken on board in an attempt to make further improvements.
I hope we will have the opportunity to welcome you back again to Copthorne Hotel Sharjah in the near future.
Best Regards,
Fadi Ammache
General Manager
فنق رائع غرف نظيفه الأكل لذيد كل مميزات الراحة متوفرة ، طاقم العمل محترفون لهم كل الشكر خاصة طاقم الإستقبال على رأسهم المغربي السيد إلياس نموذج في حسن الظيافة واللباقة تستحقون الخمس نجوم عن جدارة وليس فقط أربع
Dear Valued Guest,
Thank you for staying and I am delighted to read that we exceeded your expectations and more importantly that the staff looked after you - feeling of welcome is our priority and I am glad we made a difference so thank you for sharing and your comment to return is our biggest reward.
We look forward to welcoming you back in the near future.
Best Regards,
Fadi Ammache
Executive Assistant Manager
